GATE 20 FLYING CLUB

Terms and Conditions

These terms apply to all Gate 20 Flying Club memberships. By applying for or holding a membership you agree to them.

1. About Gate 20

  1. Gate 20 Limited ("Gate 20", "We") provide entertainment and educational services to our Flying Club Members ("Members") using a flight simulation device (the "Simulator") located at 8 Vine Street, Brighton, BN1 4AG.
  2. Gate 20 is not a flight school nor an Approved Training Organisation and does not offer flight training.
  3. We are not affiliated with or licensed by Airbus SE or any other aircraft manufacturer. We are not affiliated with or endorsed by any airline or flight training organisation. We are not licensed or approved by any civil or military aviation authority.
  4. The Simulator and all associated software are fully licensed for commercial entertainment use.

2. Membership

  1. Gate 20 Flying Club offers two rolling monthly memberships: Personal Membership at £180 per month including VAT, and Business Membership at £390 per month including VAT.
  2. Membership is capped at 20 members. Prospective new members must join the waiting list if there are no spaces available.
  3. All applications are reviewed manually. Submitting an application does not create an account or grant membership; membership begins only once Gate 20 has approved the application and activated the member's account.
  4. Memberships are personal to the member and are non-transferable.
  5. Memberships are ideal for professional pilots and experienced flight sim pilots familiar with the A320. It is expected that members are proficient at flying the A320.

3. Payment

  1. Membership fees must be paid by Standing Order or Direct Debit on the 1st of each month.
  2. No refunds are given for part-used months.

4. Minimum term and cancellation

  1. The minimum membership term is 3 months.
  2. Members may cancel at any time by giving 28 days' notice, including during the minimum term, provided the notice period ends after the 3-month minimum term. For example, to cancel before the payment due on 1st June, notice must be given no later than 3rd May. Membership benefits may then be used until 31st May.
  3. Gate 20 reserves the right to cancel any membership at any time without notice. If Gate 20 cancels a membership, a full pro rata refund will be given for any remaining days in that month.

5. Bookings

  1. Members may book unlimited eligible Club Dry Hire sessions at £0 per hour, of 1–6 hours per booking, from their own signed-in Gate 20 account.
  2. Peak time is 10:00–18:00 (10:00–20:00 on Thursday, Friday and Saturday). Peak sessions can be booked 2–24 hours in advance.
  3. Off-peak time is 18:00–10:00 (20:00–10:00 on Thursday, Friday and Saturday). Off-peak sessions can be booked up to 365 days in advance.
  4. All times are UK local time. Any session that includes peak time is treated as a peak session.
  5. All sessions are subject to availability and existing bookings. A 30-minute buffer is kept after every booking. Membership does not guarantee any particular time slot.
  6. Bookings may be changed free of charge up to 24 hours before the start time.
  7. Members receive a 15% discount on all advance-booked peak-time flights, including Dry Hire, instructor-led experience flights, Seat Support and Professional Airline Preparation, together with priority access to upcoming Gate 20 events.

6. Use of the simulator

  1. Gate 20 staff will provide new members with training on use of the simulator and its operating panel.
  2. All sessions are unsupervised and are monitored by cameras.
  3. Members and their guests must not be under the influence of alcohol or drugs while on the premises.

7. Guests

  1. Members may bring up to three guests per session at no additional charge. The Flying Club member must be present for all bookings.
  2. Members are 100% responsible for any guests they bring into the building.
  3. Members are responsible for giving their guests a health and safety briefing, which will be provided to members upon joining.

8. Personal Membership

  1. Personal Members must not bring people to Gate 20 for reward or for instruction.

9. Business Membership

  1. Business Members may bring their own clients to the simulator and charge them for Professional Preparation. Gate 20 charges only the monthly membership fee; what the member charges their clients is up to them.
  2. Business Members are responsible for ensuring any instruction given is compliant with the law and relevant aviation regulations, specifically with respect to regulated training.
  3. When bringing clients to Gate 20, Business Members must make clear that Gate 20 is providing the simulator only, and that the Business Member is 100% responsible for the content of any advice or guidance they give their clients.
  4. Business Members do not represent Gate 20 and are not employees of, or contractors to, Gate 20.

10. Health and Safety Advisory

  1. Members and their guests/clients with a history of epilepsy, heart conditions, or motion sickness should consult with their doctor before using the Simulator. Gate 20 is not responsible for any health-related issues arising from the use of the Simulator.

11. Professional Pilots

  1. Professional pilots are welcome to book the Simulator to practice, at their own discretion, techniques and procedures they’ve previously been taught by their airline or training organisation. However, all Members and their guests/clients should be aware that there may be important differences between the Simulator and the other training devices or the real aircraft. If in doubt, Members and their guests/clients should consult a suitably qualified instructor at their airline or training organisation.
  2. Gate 20 employees and contractors cannot offer any flying instruction. Members and their guests/clients cannot log hours in the Simulator towards any licence, rating, or validation.
  3. Gate 20 employees and contractors may from time to time offer general professional and career advice, either as part of a structured course or regular Simulator booking. This may, for example, be in the form of airline assessment or interview preparation. All Members and their guests/clients should use their discretion before acting on any advice and hold Gate 20 Limited harmless for any financial or professional loss sustained as a result of acting on such advice.

12. Technical Malfunctions

  1. The Simulator is a complex device and on rare occasions we may not be able to honour a booking due to a technical malfunction. Should we not be able to accommodate your booking we will do our best to re-book you at a time that is convenient for you.

13. Liability Waiver

  1. Gate 20 Limited is not liable for any injury or damage sustained by Members or their guests/clients during their session in the Simulator, except in cases of gross negligence or willful misconduct by Gate 20. By participating in a session, Members and their guests/clients agree to use the Simulator at their own risk.

14. Force Majeure

  1. Gate 20 Limited is not liable for any cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, power outages, pandemics, or other unforeseen circumstances. In such cases, we will offer to reschedule or provide a refund.

15. No Shows

  1. We understand that sometimes you're unable to attend a booking, in which case please cancel online as soon as possible. We reserve the right to cancel your Membership if you regularly don't show up to bookings or make excessive last-minute cancellations.

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